“Shubham Mangalam Digital Platform” is an online platform providing targeted advertising services for matchmaking alliances and works in accordance with the traditional matrimony & newspaper classified.

“Shubham Mangalam Digital Platform” is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors.

Access to the “Shubham Mangalam Digital Platform” platform is free. Whereas, we also offer Premium Memberships wherein one can avail the contact details of the prospect as per the available membership plans and also initiate chat via text.

This Agreement sets out the legally binding terms for your use of the online platform and membership. This Agreement may be modified by “Shubham Mangalam Digital Platform” from time to time. The membership and rights of admissions are reserved.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement").

If you do not want to be bound by the Terms and Conditions, you must not use the “Shubham Mangalam Digital Platform” Services.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics CodRules, 2021 that require publishing the rules and regulations, privacy policy, and the terms and conditions for access or usage of “Shubham Mangalam Digital Platform”.

The terms "You", "User" and “Member” shall be interchangeably used for the person availing our Services and/or using our Services.

Acceptance of the Terms of Use Agreement

In order to use “Shubham Mangalam Digital Platform” you must register as a member of the Shubham Mangalam Digital Platform ("Member") is intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000. This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the website and mobile application and to become a "Member."

For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the Site whether such person uses the Service as a free member or a paid member and User shall mean a person who actively uses the Site to promote his/her profile for matchmaking purposes. By using the Site, you agree to be bound by these Terms of Use ("Agreement"). If you wish to become a Member and promote/advertise your profile to other Members and make use of the “Shubham Mangalam Digital Platform” ("Service"), read these Terms of Use and follow the instructions in the Registration process.

By using the Service, you consent to submit your personal identifiable information, including sensitive personal data such as your financial data if opted for our paid membership, Identity proofs if submitted, religion, etc. to collect, process, display, and use the said information to provide the Service and if you have any objection in collecting/processing your personal data, we advise you not to register with our Site.

If you want to withdraw this consent or if you have any objection to the continuous collection or storage of your personal details, you must discontinue using our Service and delete your account by sending an email from your registered email ID to contact@shubhammangalam.com and we shall comply with the same within 30 days unless otherwise the same is prohibited by law.

Scope

You understand and acknowledge that “Shubham Mangalam Digital Platform” acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. “Shubham Mangalam Digital Platform” is a brand owned by Aveosoft Private Limited firm which owns, retains, and has complete rights in “Shubham Mangalam Digital Platform” Website /App/ Service.

“Shubham Mangalam Digital Platform” acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of “Shubham Mangalam Digital Platform”’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. “Shubham Mangalam Digital Platform” may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number, Aadhar Card, and an email id.

“Shubham Mangalam Digital Platform” Members are provided with free/paid access for searching profiles from the database of “Shubham Mangalam Digital Platform”, as per the partner preference set by you (on the Web and Mobile Applicationlications -(App) and you can shortlist the profiles in which you are interested.

1. Eligibility:

1. “Shubham Mangalam Digital Platform” Membership and rights of admission is reserved solely for:
   1. Indian Nationals & Citizens.
   2. Persons of Indian Origin (PIO).
   3. Non-Resident Indians (NRI).
   4. Persons of Indian Descent or Indian Heritage
   5. Persons who intend to marry persons of Indian Origin.
2. Further in capacity as “Shubham Mangalam Digital Platform” member you confirm that you are:
   1. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
   2. If you have applied for Divorce, you may register on our App by stating "Awaiting Divorce".
   3. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin.
3. In case you are a Registrant of the prospective bride/ bridegroom and has created profile in “Shubham Mangalam Digital Platform” App on behalf of them or is accessing App on behalf of them implies that you have taken their consent for their profile creation in “Shubham Mangalam Digital Platform” and for accessing the Web and Mobile Application.

2. Registration

1. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the Web and Mobile Applicationlicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if “Shubham Mangalam Digital Platform” requires additional details you agree to provide it. You may also give a call to any of our phone number for us to assist you in getting your profile registered on our App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our App.
2. “Shubham Mangalam Digital Platform” may also reproduce your profile information in other matrimonial websites owned by us including community based websites to provide better matching Profiles to you.
3. If at any point of time “Shubham Mangalam Digital Platform” comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, “Shubham Mangalam Digital Platform” shall have full right to suspend or terminate (without any noticyour membership and forfeit any amount paid by you towards “Shubham Mangalam Digital Platform” membership fee and refuse to provide service to you thereafter.
4. “Shubham Mangalam Digital Platform” also reserves the right to block the registration of your profile App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the members in their profile.
5. Registration of duplicate profiles of the same person is not allowed in “Shubham Mangalam Digital Platform” App. “Shubham Mangalam Digital Platform” shall have full right to suspend or terminate (without any noticsuch duplicate profile.
6. You acknowledge and confirm that your registration with “Shubham Mangalam Digital Platform” and the usage of our services is with the bonafide intention of marriage and not otherwise.
7. “Shubham Mangalam Digital Platform” Membership is restricted strictly to the registered “Shubham Mangalam Digital Platform” individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of “Shubham Mangalam Digital Platform” and nor use the “Shubham Mangalam Digital Platform” Service or “Shubham Mangalam Digital Platform” member’s data for any commercial purpose, and “Shubham Mangalam Digital Platform” reserves its right to initiate appropriate legal action for breach of these obligations.

3. Account Security

You are responsible for safeguarding the confidentiality of your “Shubham Mangalam Digital Platform” login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of “Shubham Mangalam Digital Platform”

1. “Shubham Mangalam Digital Platform” reproduces your details once you register on our App on "as is as available" basis and also share your profile with other registered “Shubham Mangalam Digital Platform” members within “Shubham Mangalam Digital Platform”.
2. “Shubham Mangalam Digital Platform”‘s obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
3. The profile search conducted by any member and the matches shown thereof are automatically generated by “Shubham Mangalam Digital Platform”, and based on the partner preference set by you. In the event of “Shubham Mangalam Digital Platform” member changing their partner preference on the Web and Mobile Application, then the automated system generated prospect results of the Web and Mobile Application may also undergo corresponding change.
4. “Shubham Mangalam Digital Platform” does not prohibit any member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
5. “Shubham Mangalam Digital Platform” cannot guarantee or assume responsibility for any specific results from the use of the data available from the service or from other matrimonial websites owned by us including community based websites.
6. “Shubham Mangalam Digital Platform” shall safeguard sensitive user information using security standards, authentication mechanisms, access controls, and encryption techniques.
7. “Shubham Mangalam Digital Platform” cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the “Shubham Mangalam Digital Platform” servers.
8. “Shubham Mangalam Digital Platform” do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of “Shubham Mangalam Digital Platform” Member

1. You shall safeguard your profile information by creating a strong password during profile creation with a combination of alphabets, both upper and lower case, and numbers.
2. Any information/data required by “Shubham Mangalam Digital Platform” for using our services shall be provided by the Member, as and when so sought by “Shubham Mangalam Digital Platform”.
3. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc., and satisfy yourself before making a choice of your match. “Shubham Mangalam Digital Platform” shall not be liable for shortcomings due to any misrepresentations made by any of its User/Members.
4. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during the video call. Please check the "be safe online" link in the Web and Mobile Applications for guidance.
5. To get better search results, “Shubham Mangalam Digital Platform” Users/Members are expected to provide the latest photograph which should not be more than 3 (thremonths old. Providing old photographs/photographs of others, inaccurate/false information shall be treated as a violation of terms and conditions and “Shubham Mangalam Digital Platform” shall retain their right under clause 2 (b) of these terms and conditions.
6. “Shubham Mangalam Digital Platform” Users/Members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability, etc. Non-disclosure at the time of enrollment shall be treated as a violation of the terms and conditions and “Shubham Mangalam Digital Platform” shall retain their right under clause 2 (of these terms and conditions.
7. “Shubham Mangalam Digital Platform” Users/Members are advised to refrain from:
   1. Entering into any financial transactions with prospects. “Shubham Mangalam Digital Platform” Users/Members shall not seek financial help or provide financial help from/to the other “Shubham Mangalam Digital Platform” Users/Members.
   2. Using abusive language when they communicate with the “Shubham Mangalam Digital Platform” Users/Members
   3. Being discriminative or using racial comments etc.
   4. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
   5. Entering into a physical relationship with any prospect before marriage.
   6. Violating any law for the time being in force.
   7. From mentioning details of other matrimonial services while sending personalized messages.
8. “Shubham Mangalam Digital Platform” Users/Members are expected to visit be safe online for understanding the safety measures on partner search and awareness towards online safety.
9. “Shubham Mangalam Digital Platform” Users/Members are expected to be cautious of prospects who ask for favors, money etc or call from multiple phone numbers, only interact over the phone, don't come forward for face to face meeting (physically or through video calls), and don’t involve family and friends in matchmaking. Beware of suspended profiles status before you finalize an alliance with the prospect.
10. The “Shubham Mangalam Digital Platform” Users/Members agree that for getting effective search results of prospects on App you will regularly log in to the profile maintained in the Web and Mobile Application and send an expression of interest which is an automated message to prospects as a free “Shubham Mangalam Digital Platform” Users/Members, and in the event you have availed paid package, you can send personalized messages to prospects to show your expression of interest/replies.
11. “Shubham Mangalam Digital Platform” member also may review the expression of interest sent to you/read the messages sent to you by prospects and may respond suitably.
12. You also agree that while accessing/using the Web and Mobile Application, you will be guided by the terms and conditions of the Web and Mobile Application including but not limited to the use of the feature of the Web and Mobile Application like chat instantly with prospects, viewing horoscopes of prospects, enhancing privacy settings (photo/horoscope/phone number), or for viewing social and professional profiles of members on their Facebook, LinkedIn, etc.
13. If the “Shubham Mangalam Digital Platform” Users/Members fail to update in App, any change in the particulars furnished in their profile/then the membership may be suspended by “Shubham Mangalam Digital Platform” at its sole discretion.
14. “Shubham Mangalam Digital Platform” Users/Members shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate “Shubham Mangalam Digital Platform” for removal/deletion of their profile.
15. “Shubham Mangalam Digital Platform” Users/Members agree to use secure devices, software, and networks in a private place for accessing the services.
16. “Shubham Mangalam Digital Platform” Users/Members shall not use any kind of Bots like web robots, Chatbot, or any other automated processes/programs/scripts to use, communicate or respond in our App.
17. “Shubham Mangalam Digital Platform” Users/Members shall not probe, scan or test the vulnerabilities of the Web and Mobile Application or any network connected to the Web and Mobile Application nor breach the security measures instituted by “Shubham Mangalam Digital Platform”.
18. You shall also not make any payment/transfer any amount to the account of any “Shubham Mangalam Digital Platform” employees. All payments shall be made only to the “Shubham Mangalam Digital Platform” account.
19. “Shubham Mangalam Digital Platform” Users/Members are expected to approach us to resolve their complaints and grievances and shall not air their grievance/complaints on social media.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

1. Email ID: contact@shubhammangalam.com

7. Medium of Communication to “Shubham Mangalam Digital Platform” Users/Members

1. “Shubham Mangalam Digital Platform” Users/Members hereby consent to receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS, or Whatsapp messages from “Shubham Mangalam Digital Platform” or their alliance partners.
2. “Shubham Mangalam Digital Platform” by its automatic system sends to its member (s) profile (s) of the prospect by way of images/documents/messages/links. “Shubham Mangalam Digital Platform” Users/Members confirm that the mobile number submitted to it for verification or an alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint.
3. “Shubham Mangalam Digital Platform” Users/Members further confirm that even if a Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from “Shubham Mangalam Digital Platform” either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
4. You are also entitled to set up your communication frequency from “Shubham Mangalam Digital Platform”, like - only on weekends or fortnightly etc. You may also opt for not getting any call from “Shubham Mangalam Digital Platform” by ticking the Web and Mobile Applicationropriate box in the Web and Mobile Application, provided that, you agree to receive calls from the Relationship Manager of “Shubham Mangalam Digital Platform” for contacting you as a shortlisted profile for their registered members.

8. Confidentiality

Any feedback you provide to “Shubham Mangalam Digital Platform” shall be deemed to be non-confidential. “Shubham Mangalam Digital Platform” shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that:

1. Your feedback does not contain confidential or proprietary information of yourself or third parties;
2. “Shubham Mangalam Digital Platform” Users/Members is not under any obligation of confidentiality, express or implied, with respect to the feedback;
3. You are not entitled to any compensation or reimbursement of any kind from “Shubham Mangalam Digital Platform” for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to “Shubham Mangalam Digital Platform” and other websites owned by us. The personal information/data provided to us by you during the course of usage of “Shubham Mangalam Digital Platform” will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc., you may then please be free to provide your concerns in writing or email us with digital signature to:

1. Email: grievance@shubhammangalam.com

The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Friday excluding Saturday, Sunday, and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing.

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resources as the User is not entitled to host, display, upload, modify, publish, transmit, store, update, or share any information on the Web and Mobile Application that:

1. Belongs to another person and to which the user does not have any right;
2. Is obscene, pornographic, pedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
3. Is harmful to a child;
4. Infringes any patent, trademark, copyright, or other proprietary rights;
5. Deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;
6. Impersonates another person;
7. Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence, or prevents the investigation of any offence, or is insulting other nation;
8. Contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; (ix) violates any law for the time being in force.

11. Disputes between “Shubham Mangalam Digital Platform” Users/Members

1. “Shubham Mangalam Digital Platform” Users/Members are solely responsible for the communications (through any medium) with prospects or vice versa. “Shubham Mangalam Digital Platform” expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any members inter se via e-mail, chat, interaction, Whatsapp, or any other medium of communication between members either using App or otherwise.
2. “Shubham Mangalam Digital Platform” has no obligation to monitor any such disputes arising between the members, and “Shubham Mangalam Digital Platform” shall not be a party to any such dispute/litigation etc.
3. “Shubham Mangalam Digital Platform” is not a broker or the agent of any member, and “Shubham Mangalam Digital Platform” does not partake in the exchange of any kind of discussion between the members and prospects or the results of their discussion.

12. Content Right

1. You agree that all content of “Shubham Mangalam Digital Platform” belong to Shubham Mangalam Digital Platform partnership firm excluding your or third party content including advertisements on the Web and Mobile Application for which “Shubham Mangalam Digital Platform” has requisite license/right in terms hereof to display the same on our App.
2. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our app) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Web and Mobile Application at the time of the creation of the “Shubham Mangalam Digital Platform” profile or subsequently modified by you and also for all the posts and communication (including personalized messages sent by “Shubham Mangalam Digital Platform” paid members) with other member(s). You hereby represent and warrant that you own all rights, title, and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to “Shubham Mangalam Digital Platform”, you hereby grant “Shubham Mangalam Digital Platform” a worldwide, non-exclusive, royalty-free, sub-licensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the “Shubham Mangalam Digital Platform”'s business and services, including without limitation for promoting, communicating to the public, and redistributing part or all of the content/information (and derivative works thereoin any media formats and through any media channels.
3. While “Shubham Mangalam Digital Platform” does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, “Shubham Mangalam Digital Platform” may delete the content/information and/or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (of these terms and conditions). You agree that if the situation warrants “Shubham Mangalam Digital Platform” may at its sole discretion put restriction on any member to other member's communications.
4. “Shubham Mangalam Digital Platform” reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purposes in any manner whatsoever.

13. Third Party Website

1. “Shubham Mangalam Digital Platform” User/Member understand and agree that “Shubham Mangalam Digital Platform” may allow third parties to put up advertisements on the “Shubham Mangalam Digital Platform” application & website and “Shubham Mangalam Digital Platform” does not control the contents of such third party advertisement on the “Shubham Mangalam Digital Platform” application & website.
2. Third-party websites to which links are given on App are not governed by these Terms and conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third-party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third-party websites at his/her sole risk and responsibility.
3. The “Shubham Mangalam Digital Platform” users/members agree and understand that “Shubham Mangalam Digital Platform” may also allow third parties to provide “Shubham Mangalam Digital Platform” users/members services on the Web and Mobile Application like horoscope matching etc., and “Shubham Mangalam Digital Platform” may also collect the payment for such third party services to you, and “Shubham Mangalam Digital Platform” in this regard can have a revenue-sharing arrangement with such third parties, however, in no event shall “Shubham Mangalam Digital Platform” be liable to you for such third-party services.
4. “Shubham Mangalam Digital Platform” reserves the right to add/delete/alter/modify/suspend any or all the “Shubham Mangalam Digital Platform” Services at any time as it may deem fit, without notice. The “Shubham Mangalam Digital Platform” users/members are expected to see the change on the Web and Mobile Application.

14. Limitation of liability

1. “Shubham Mangalam Digital Platform” or its Office bearers shall under no circumstances be liable or responsible to the “Shubham Mangalam Digital Platform” users/members or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our App/Third Party Website/services.
2. “Shubham Mangalam Digital Platform” informs you that the exchange of profile(s) through or by “Shubham Mangalam Digital Platform” should not in any way be construed as a matrimonial offer and/or recommendation and/or advice or guarantee given to the “Shubham Mangalam Digital Platform” member, from/or by “Shubham Mangalam Digital Platform”.
3. Notwithstanding anything to the contrary contained herein, “Shubham Mangalam Digital Platform”'s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to “Shubham Mangalam Digital Platform”, for any specific “Shubham Mangalam Digital Platform” paid package, and no further.

15. Liability Disclaimer

“Shubham Mangalam Digital Platform” will not be liable in case of any wrong/improper match made due to unavailability of profiles from “Shubham Mangalam Digital Platform”’s owned other products/service.

16. Disclaimer of Liability for Financial Transactions

“Shubham Mangalam Digital Platform” or its office bearers shall under no circumstances be liable, if any, for the “Shubham Mangalam Digital Platform” member entering into financial transaction with any other “Shubham Mangalam Digital Platform” Member or any third party.

17. Non-Liability for Unresponsive Members

“Shubham Mangalam Digital Platform” or its office bearers shall under no circumstances be liable, if any, for members not responding/reciprocating when you approach them for matrimonial alliance

18. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceedings in connection with any dispute with “Shubham Mangalam Digital Platform”. Further neither you nor “Shubham Mangalam Digital Platform” agrees to class arbitration.

19. General

In the event you file a false complaint against another prospect on our App and consequently we have suspended/deleted that prospect's profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the ShubhamMangalam services as per clause 2 (of these terms and conditions.

Notwithstanding anything contained herein, “Shubham Mangalam Digital Platform” reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on “Shubham Mangalam Digital Platform” App (once such instance comes to “Shubham Mangalam Digital Platform” noticin order to ensure, that proper consent has been obtained by you, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory, or invasive of another person’s (deceased or alivright of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. “Shubham Mangalam Digital Platform” also reserves the right to block/delete/suspend the profile which might be offensive, illegal, or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our “Shubham Mangalam Digital Platform” App as a means of communication while sending messages to other “Shubham Mangalam Digital Platform” users/members regarding their profile identity in other matrimonial websites.

20. Membership Expiry

Once your paid membership expires, All the benifits of purchased package is expired.

21. Renewal Benefits

However, on renewal, the previous comunication and connections shall be carried forward to your account.

22. Priority of Shubham Mangalam Digital Platform's T & C in Case of Conflict

In case of conflict between the terms and conditions of App and terms and conditions of any other website, the terms and condition of Shubham Mangalam Digital Platform Website/App shall prevail for the service provided through this App.

23. Disclaimer

1. Your access to and use of the “Shubham Mangalam Digital Platform” Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE “Shubham Mangalam Digital Platform” SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, “Shubham Mangalam Digital Platform” DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
2. “Shubham Mangalam Digital Platform” does not warrant that the Web and Mobile Application, its servers, or e-mail sent from “Shubham Mangalam Digital Platform” are free of viruses or other harmful components. “Shubham Mangalam Digital Platform” will not be liable for any damages of any kind arising from the use of this “Shubham Mangalam Digital Platform” App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. “Shubham Mangalam Digital Platform” does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our App and using our services (both paid and free).
3. Notwithstanding anything contrary contained anywhere, under no circumstances, “Shubham Mangalam Digital Platform” shall be held responsible or liable whatsoever or howsoever, arising out of, relating to, or connected with:
   1. any act or omission done by “Shubham Mangalam Digital Platform” payment gateway/alliance partner etc.;
   2. any untrue or incorrect information submitted by you or on your behalf;
   3. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from “Shubham Mangalam Digital Platform”);
   4. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
   5. any cyber crime attempted or committed by anyone and
   6. any incident of force-majeure or 'act of god'.
   7. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
   8. Using/availing of third-party services namely horoscope matching services etc. and for paying them through the Website.
   9. “Shubham Mangalam Digital Platform” shall not be liable for the outcome during any interaction in a meeting, call, sms, chat, email, or social media posts at any point of time
   10. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming, or any combination of the above.
4. You expressly agree that your use of this App is at your sole risk.
5. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device, or mobile telephones as a result of the installation or use of the Web and Mobile Application. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device, or mobile telephones as a result of the installation or use of the Web and Mobile Application.

24. Indemnity

By using our services you agree to defend, indemnify, and hold harmless “Shubham Mangalam Digital Platform”, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by “Shubham Mangalam Digital Platform”. This defense and indemnification obligation will survive in perpetuity.

25. Termination

1. We “Shubham Mangalam Digital Platform” in good faith reserve our right to terminate your membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (of the Terms and Conditions, in case you:
   1. Seek physical / financial favors from our other registered members or
   2. Have provided incorrect information on our App or
   3. Have committed any fraudulent/unlawful/illegal activities through the use of our App or
   4. Have violated these Terms and conditions or
   5. Have misappropriated the name, likeness, email address, contact no, or other personally identifiable information of another “Shubham Mangalam Digital Platform” member created a profile on our App by impersonation/fake/bogus/false/misrepresentation/without consent of the person who’s profile is being registered or use only part information including using photos of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,
2. If “Shubham Mangalam Digital Platform” receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
3. Unless otherwise provided in these Terms and Conditions, “Shubham Mangalam Digital Platform” membership may be terminated by us/you without assigning any reasons by serving 7 (seven) days' written notice on the other, all amounts paid to date by you to “Shubham Mangalam Digital Platform” shall be forfeited.
4. Upon termination/suspension of “Shubham Mangalam Digital Platform” membership, your right to use or access the Web and Mobile Application “Shubham Mangalam Digital Platform”/services will cease immediately. All provisions of these terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the “Shubham Mangalam Digital Platform” Services shall not relieve you of any obligations arising or accruing prior to such termination.

26. Jurisdiction and Applicable Law

1. The registration of “Shubham Mangalam Digital Platform” membership and all services are deemed to have been entered into within the territorial Jurisdiction of Ahmedabad, Gujarat, India.
2. The “Shubham Mangalam Digital Platform” Users/Members unconditionally agree that all such disputes and/or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate courts of law in Ahmedabad, Gujarat, India.

27. Mode of Payment

1. Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid “Shubham Mangalam Digital Platform” service shall be subject to the realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further “Shubham Mangalam Digital Platform” service to your account will be deactivated/suspended until you settle the value of the payment and applicable bank charges in cash.
2. “Shubham Mangalam Digital Platform” uses third-party payment gateways for collecting payment through credit/debit card or other payment instruments. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of “Shubham Mangalam Digital Platform”, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from “Shubham Mangalam Digital Platform”.

28. Refund and Assignment

1. The payments made by any “Shubham Mangalam Digital Platform” users/member to “Shubham Mangalam Digital Platform” by way of membership/renewal fee/auto-renewal are treated as non-refundable.
2. “Shubham Mangalam Digital Platform” members shall not assign or transfer your membership to any other person or entity, and such an act shall be treated as a violation of terms and conditions and in such case “Shubham Mangalam Digital Platform” shall retain their right under clause 2 (of these terms and conditions.
3. Payment once made for “Shubham Mangalam Digital Platform” services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

29. Renewal

1. We do not automatically renew any paid Memberships. Once your plan expires, you will need to purchase it again..
2. When you first subscribe to your paid Membership, please note that it will not be automatically renewed upon expiration. You will need to manually renew it at the last paid price if you wish to continue the membership.
3. The maximum tenure of any package is 12 (Twelvmonths. Each package from "Shubham Mangalam Digital Platform" must be manually renewed after its validity period, which varies from package to package.
4. If you do not wish to continue your membership, no action is required. If you have any questions about canceling your membership, please email us at cancellation.

30. (if only Applicabl) Additional terms and conditions applicable to Non-Resident Indian customers.

1. Jurisdiction: The laws of India shall be applicable.
2. Arbitration of Disputes:

   The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by a sole arbitrator. The seat of Arbitration shall be Ahmedabad, Gujarat, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.

3. However, Disputes relating to the infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
4. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.
5. Enforcement:
6. Any proceeding to enforce this arbitration agreement may be brought in Courts of Ahmedabad, Gujarat, India.

Privacy

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to “Shubham Mangalam Digital Platform” owned by “Aveosoft Private Limited”, the personal information/data provided to us by you during the course of usage of “Shubham Mangalam Digital Platform” will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the Web and Mobile Application.

Complaints

If you have any complaints or disputes, please contact our customer support either in writing or by email with a digital signature to:

1. Email: grievance@shubhammangalam.com

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2021. Any and all complaints to the Grievance Officer shall be in writing. We shall make reasonable efforts to resolve any issue in a timely manner.

Indemnity

By using our “Shubham Mangalam Digital Platform” services you agree to defend, indemnify, and hold harmless “Shubham Mangalam Digital Platform”, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by “Shubham Mangalam Digital Platform”. This defense and indemnification obligation will survive in perpetuity.

Termination

“Shubham Mangalam Digital Platform” reserves the right to terminate the services for any breach of these Terms & Conditions and all amounts paid to date by you to “Shubham Mangalam Digital Platform” shall be forfeited.

Upon termination/suspension of “Shubham Mangalam Digital Platform” membership, your right to use or access the Web and Mobile Application “Shubham Mangalam Digital Platform” services will cease immediately. All provisions of these terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the “Shubham Mangalam Digital Platform” Services shall not relieve you of any obligations arising or accruing prior to such termination.

Governing Laws

The Terms & Conditions are exclusively governed by the Laws of Indian (Jurisdiction).

Arbitration of Dispute

The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by a sole arbitrator. The seat of Arbitration shall be Ahmedabad, Gujarat, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.